Shipping Policy

Shipping Policy

Welcome to Thakur Creation! We strive to provide a seamless and hassle-free shopping experience for our customers. Below, you’ll find all the details about our shipping process, timelines, and policies.

Order Processing Time

• All orders are processed within 5-6 business days of receiving your payment.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Custom or personalized orders may take additional time to process, which will be communicated to you at the time of purchase.

Shipping Duration

• Domestic Shipping (India): Orders are typically delivered within 5-7 business days from the date of shipping.
• International Shipping: Delivery times vary depending on the destination, ranging from 10-15 business days.

Please note that shipping times may vary due to factors beyond our control, such as courier delays, weather conditions, or customs clearance for international shipments.

Shipping Charges

• Domestic Shipping:
• Free
• A flat rate of ₹120  is charged for orders below ₹1,000.
• International Shipping:
• Shipping charges depend on the destination and weight of the package. The exact amount will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the courier service’s website.

Address Accuracy

Please ensure that you provide a complete and accurate shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Customs and Duties (International Orders)

For international orders, additional customs duties or taxes may be applicable depending on the destination country. These charges are the responsibility of the customer and must be paid directly to the customs authority or courier service.

Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to unforeseen circumstances. In such cases, we appreciate your patience and understanding. If your order is delayed beyond the estimated time frame, please contact us at Thakur.handmadejewellery@gmail.com for assistance.

Lost or Damaged Shipments

• If your package is lost or damaged during transit, please notify us immediately at [Thakur.handmadejewellery@gmail.com] or[9833244755]
• We will coordinate with the courier service to resolve the issue and, where applicable, arrange for a replacement or refund.

Contact Us

If you have any questions or concerns about our shipping policy, feel free to reach out to us:

• Email: [Thakur.handmadejewellery@gmail.com]
• Phone: [9833244755]

Thank you for shopping with Thakur Creation. We value your trust and are committed to delivering your order with care and efficiency.